Shipping Returns

Returns Policy

No orders will be shipped until fully paid for. Any order which is cancelled prior to shipping will be issued a full refund only if the credit card has not been charged yet. Once the card has been charged it is subject to a minimum $25 cancellation fee or 10% of the order which every amount is greater

 

All Cancellations must be received in writing or by email, verbal cancellations are not accepted.

 

No returns shall be accepted unless you call us first and receive return authorization. Customers are responsible for prepaying the shipping charges for all returned items. Upon receipt of the returned items, which must be in good condition, we will refund the original purchase price of those items, less shipping charges.

 

All returns MUST be in BRAND NEW UNUSED CONDITION and must be in original packaging so it can be resold as New. The product cannot have been assembled or used in anyway.

 

Requests for returns of accessory items must be within 7 days of delivery of item.

 

All sales of Shuffleboard Tables are final, due to the specialty nature of this product. All Shuffleboard Tables sold through or by us are strictly non-returnable unless we express otherwise in writing. If there are quality or warranty issues, we shall repair or replace, at our option, the affected item.

 

We reserve the right to charge a minimum 25% restocking fee on any shuffleboard tables we agree to accept back for return. Any order for a shuffleboard table that is cancelled prior to shipping is subject to a 5% cancellation fee.

 

All Request for Cancellation must be received in writing or via email, Verbal cancellations are not accepted. All product is to be packed in original or identical packing as it was received. Prior to shipping the return, you must contact customer service for a Our return policy requires that each customer inspects the delivered items before signing the delivery bill of lading. Upon notation of any damage to the packaging, do not accept the item; the driver will return the unit to the freight carrier's warehouse for inspection. Contact us at this point to resolve a possible re-delivery. If you knowingly accept a damaged shipment, you do so at your own risk and it will your responsibility to


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.